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Environmental Health Feedback

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Closes 16 Aug 2030

Environmental Health Customer Feedback

1. Please select the statement that best applies to you…

I made contact with the Environmental Health team to ask a question, make an enquiry or raise a complaint. The Environmental Health team contacted or visited me.

2. How did we first contact you?

By telephone Visited you in person By letter By email Other

If you have selected other please provide details here

3. How strongly do you agree or disagree we give clear reasons for contacting or visiting you?

Strongly agree Agree Neither agree or disagree Disagree Strongly disagree

4. Please select the main reason for our contact with you.

Noise complaint Bonfire or smoke complaint Food hygiene inspection Accumulation of rubbish or an overgrown garden Pests- i.e. rats or mice at your property Health and safety inspection Complaint about your dog or animals Other (please specify)

If you have selected other please provide details here

5. How strongly do you agree or disagree that you were kept informed about our investigation or inspection?

Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree

6. Do you feel we treated you fairly?

Yes No Don't Know

7. How strongly do you agree or disagree you were listened to by our staff?

Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don’t know

8. How strongly do you agree or disagree that you were provided with clear information

Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree

9. How satisfied were you with the advice we gave you?

Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied

10. Overall, how satisfied were you with the service you received?

Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied

11. Please tell us if you have further comments about our service.

Please explain here

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